Global Shipping Policy

Website: TITAN-SMITH.COM

Thank you for visiting Titansmith. To ensure a smooth and transparent shopping experience, please review our Global Shipping Policy carefully before placing an order. This policy applies to all international and cross-border eCommerce orders placed through TITAN-SMITH.COM.

Shipping Regions

We currently offer worldwide shipping and serve customers in most countries and regions. Wherever you are located, we strive to provide reliable, secure, and efficient delivery services.

Shipping Methods

  • DHL
  • FedEx

Available shipping methods, costs, and estimated delivery times will be displayed at checkout. Shipping options may vary depending on destination and order weight.

Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation. Processing times may vary depending on inventory availability, order volume, and special production or inspection requirements.

Shipping Time

  • Standard Shipping: 7–14 business days (estimated)
  • Expedited Shipping: 3–7 business days (estimated)

Delivery times are estimates only and may be affected by carriers, customs clearance, or other factors beyond our control.

Shipping Fees

Shipping fees are automatically calculated based on order weight, destination, and selected shipping method. The final cost will be shown at checkout before payment.

Free worldwide shipping may be available for eligible orders or promotional campaigns. Conditions will be clearly stated on the website.

Customs Duties and Import Taxes

Customers are responsible for any customs duties, import taxes, or local charges imposed by the destination country. Titansmith is not responsible for delays or costs caused by customs clearance procedures.

Order Tracking

A tracking number will be sent via email once your order has shipped. You may track your shipment through the carrier’s official website or contact us for assistance.

Damage, Loss, or Shipping Issues

If your order is damaged or lost during transit, please contact our customer service team promptly. We will assist in coordinating with the carrier to resolve the issue.

Address Accuracy

Customers are responsible for providing accurate and complete shipping information. Any additional costs caused by incorrect or incomplete addresses shall be borne by the customer.

Order Changes and Cancellations

Once an order enters the shipping process, changes or cancellations may not be possible. Please contact us as soon as possible if you need assistance.

Customer Service

Tel: +86 173 922 104 87
Email: titansmithparts@outlook.com

Last updated: January 30, 2026